Main Information about 1win
Main Information about 1win
1win was founded in 2016 and has operated under a Curaçao e-Gaming licence since 2018, serving Indian players with a fully localised platform secured by SSL encryption. The key facts below cover everything you need to start playing with confidence.
1win
- Licensing
- Mobility
- Live betting
- The iOS app is not available
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Company Name 1win |
Year of Foundation 2016 |
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Owner MFI Investments Limited |
Address Scharlooweg 39, Willemstad, Curaçao |
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Licence Curaçao eGaming No. 8048/JAZ2018-040 |
Available for Users from India Yes |
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Welcome Bonus 500% up to 1,80,000 INR + 500 FS on first four deposits; 600% + 500 FS for crypto deposit |
Mobile Application Available for Android (APK) and iOS |
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Supported Languages English, Hindi, Bengali, Tamil, Telugu |
Services Sports Betting, Casino, Live Casino, Cybersports, Instant Games, Slots |
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Available Currencies INR, USD, EUR, BRL, USDT |
Payment Methods UPI, PhonePe, Paytm, Bitcoin, USDT |
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Minimum Deposit UPI/PhonePe/Paytm: 300 INR; Crypto: equivalent of ~1 USD |
Minimum Withdrawal UPI/PhonePe/Paytm: 950 INR; Crypto: equivalent of ~1.5 USD |
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Customer Support 24/7 Live Chat, Email ([email protected]) |
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Interface of 1win Website
The 1win website greets you with a dark-themed navigation bar that places Sports, Live Betting, Casino, Live Casino, Cybersports, and Promo tabs within a single click. Every key section, including account management, deposit shortcuts, and language selection, is accessible directly from the top bar without needing to navigate away from your current page.
Reasons to Choose 1win
1win combines a 10-year operational track record with a product depth that most competitors in India do not offer. Below are the core advantages that set this betting site apart.
- Extensive sports markets: Over 40 sports are covered, including cricket, kabaddi, football, and tennis, with pre-match and live odds updated continuously;
- Massive casino library: More than 8,000 casino games are available, sourced from providers such as Evolution Gaming, Pragmatic Play, and BGaming;
- Competitive welcome package: Your first four deposits attract up to 500% matched bonus totalling 1,80,000 INR plus 500 Free Spins, with a 600% boost for crypto deposits;
- Localised payment support: UPI, PhonePe, and Paytm deposits are processed in INR with a minimum of 300 INR;
- Dedicated mobile app: Native Android and iOS apps deliver the full betting and casino experience on any device.
Benefits for Players from India
1win has built specific features around the needs of Indian bettors, going beyond the standard global offering.
- Hindi and regional language support: The platform is available in Hindi, Bengali, Tamil, and Telugu, making navigation straightforward for players across different states;
- INR account currency: Your account balance, deposits, and withdrawals are all handled in Indian Rupees, removing any currency conversion costs;
- Cricket-first content: IPL, Test matches, T20 World Cup, and domestic tournaments like the Ranji Trophy are covered with deep markets and live streaming links;
- Instant Paytm withdrawals: Paytm cashouts are processed with a minimum of 950 INR and typically land in your account within a few hours;
- 24/7 Hindi-language support: Live chat agents available around the clock can assist Indian players in Hindi, ensuring no language barrier when resolving account or payment queries.
Official Licence
1win operates under Curaçao eGaming Licence No. 8048/JAZ2018-040, issued by Antillephone N.V. in 2018. This licence requires the operator to maintain fair game outcomes through certified random number generators, to segregate player funds, and to uphold a published responsible gaming policy. Indian players can verify the licence status at any time via the Curaçao eGaming authority portal.
Registration Process at 1win
A verified 1win account gives you access to the full sports betting catalogue, 8,000+ casino games, and your welcome bonus package of up to 1,80,000 INR. Complete registration in under two minutes using any of the available methods: email, phone number, social network login, or one-click registration.
- Click Register: Use the sign-up button on this page to open the 1win registration form.
- Choose your method: Select email, phone number, social account (e.g., Google), or one-click registration.
- Enter your details: Fill in your email or phone, choose INR as your currency, and create a secure password.
- Confirm your account: Verify your email address or phone number using the code sent to you.
- Claim your bonus: Head to the Promo section, select your welcome offer, and make your first deposit of at least 300 INR to activate it.
Login to 1win Account
Accessing your 1win account takes seconds. Follow these steps to log in via email.
- Open the login form: Click the Log In button on this page to open the account access panel.
- Enter credentials: Type your registered email address and password into the respective fields.
- Submit and access: Click the confirm button to enter your account dashboard, where your balance, active bonuses, and betting history are immediately visible.
Account Verification Process on 1win
Verification (KYC) on 1win is required before processing withdrawal requests above a set threshold, protecting your funds from unauthorised access. The process typically completes within 24 hours of document submission.
- Log in to your account: Use the login form on this page to access your personal dashboard.
- Navigate to Verification: Open the account settings menu and select the Identity Verification section.
- Upload a government-issued ID: Submit a clear photo of your Aadhaar card, PAN card, or passport as the primary identity document.
- Provide proof of address: Upload a recent utility bill or bank statement (issued within 90 days) showing your name and address.
- Await confirmation: The compliance team reviews submissions within 24 hours and notifies you by email once your account is fully verified.
Welcome Bonuses for Players from India
1win rewards new Indian players with one of the largest welcome packages available on the market: up to 1,80,000 INR plus 500 Free Spins spread across your first four deposits, with a 600% boost for crypto deposits. All bonus funds carry a 35x wagering requirement and must be used within 72 hours of activation.
First Deposit Bonus: 200% up to 75,000 INR + 50 FS
Your first deposit earns a 200% match bonus capped at 75,000 INR, plus 50 Free Spins credited to eligible slots. This bonus applies to both sports betting and casino play. The wagering requirement is 35x the bonus amount, and you must complete it within 72 hours of activation.
- Register your account and complete email or phone verification;
- Navigate to the Promo section and select the First Deposit Bonus;
- Deposit a minimum of 300 INR via UPI, PhonePe, Paytm, or crypto;
- The bonus and Free Spins are credited automatically upon deposit confirmation;
- Wager the bonus 35x within 72 hours to convert winnings to withdrawable funds.
Second Deposit Bonus: 150% up to 37,500 INR + 150 FS
Your second qualifying deposit attracts a 150% match up to 37,500 INR and 150 Free Spins on selected casino games. Both casino and sports markets count toward the 35x wagering requirement, which must be cleared within 72 hours.
- Log in and make your second deposit of at least 300 INR;
- Opt in to the Second Deposit Bonus from the Promo section;
- Bonus funds and Free Spins are added to your account instantly;
- Place eligible bets at minimum odds of 3.00 for sports or on qualifying casino games;
- Complete 35x wagering within 72 hours to release bonus winnings.
Third Deposit Bonus: 100% up to 37,500 INR + 150 FS
The third deposit in the welcome sequence delivers a 100% match up to 37,500 INR together with 150 Free Spins. The offer is valid for both sportsbook and casino wagers under the standard 35x wagering rule within 72 hours.
- Make your third deposit of at least 300 INR;
- Activate the Third Deposit Bonus from the Promo section;
- Bonus funds and Free Spins are credited to your account immediately;
- Wager on sports markets (minimum odds 3.00) or qualifying casino titles;
- Complete 35x wagering within 72 hours to access winnings.
Fourth Deposit Bonus: 50% up to 30,000 INR + 150 FS
The fourth and final deposit in the welcome series adds a 50% match up to 30,000 INR and 150 Free Spins. Combined with the first three bonuses, this brings the total package to 1,80,000 INR plus 500 Free Spins. The same 35x wagering requirement applies within 72 hours.
- Make your fourth qualifying deposit of at least 300 INR;
- Select the Fourth Deposit Bonus in the Promo section;
- Receive bonus funds and Free Spins immediately after deposit confirmation;
- Wager on eligible sports or casino games to meet the 35x requirement;
- Withdraw bonus winnings once the playthrough is completed within 72 hours.
Crypto Welcome Bonus: 600% + 500 FS
Players who choose to deposit via cryptocurrency on their first transaction receive a 600% welcome bonus plus 500 Free Spins, making this the highest-value entry offer on 1win. Accepted cryptocurrencies include Bitcoin, Ethereum, Litecoin, and USDT. Wagering is 35x the bonus amount and must be completed within 72 hours.
- Register your account and select a cryptocurrency as your preferred deposit method;
- Navigate to the Promo section and activate the Crypto Welcome Bonus;
- Deposit the minimum required amount in BTC, ETH, LTC, or USDT;
- The 600% bonus and 500 FS are credited instantly after blockchain confirmation;
- Wager 35x on eligible casino titles or sports markets within 72 hours.
VIP Program
The 1win loyalty programme operates across multiple tiers, starting from Newbie and progressing through Bronze, Silver, Gold, Platinum, and Diamond levels, with each tier earning you a higher cashback percentage, faster withdrawal processing, and access to exclusive reload offers. Points accumulate automatically as you bet on sports or play casino games, and higher-tier members receive dedicated account managers and priority support.
Use Convenient Payment Options for Transactions
1win processes all INR deposits and withdrawals through encrypted payment gateways, giving Indian players a choice of 10 trusted methods with no additional transaction fees charged by the platform.
- UPI: Minimum deposit 300 INR; minimum withdrawal 950 INR;
- PhonePe: Minimum deposit 300 INR; minimum withdrawal 950 INR;
- Paytm: Minimum deposit 300 INR; minimum withdrawal 950 INR;
- Bitcoin (BTC): Minimum deposit approx. 1 USD equivalent;
- Ethereum (ETH): Minimum deposit approx. 1 USD equivalent;
- Litecoin (LTC): Minimum deposit approx. 1 USD equivalent;
- USDT (Tether): Minimum deposit approx. 1 USD equivalent;
- Ripple (XRP): Minimum deposit approx. 1 USD equivalent;
- Dogecoin (DOGE): Minimum deposit approx. 1 USD equivalent;
- IMPS Bank Transfer: Minimum deposit 300 INR; minimum withdrawal 950 INR.
1win App
The 1win mobile app is available for both Android and iOS, delivering the complete sports betting and casino experience on your smartphone. The app is feature-for-feature equivalent to the desktop site, including live betting, deposits, withdrawals, and bonus management.
Android
The 1win Android app requires Android 5.0 or higher and works on all major Indian smartphone brands, including Samsung, Xiaomi, Realme, and OnePlus. The APK file is not available on Google Play due to platform policies, so download it directly from this site in under a minute.
- Download the APK: Tap the Download App button on this page to get the official 1win APK file.
- Enable unknown sources: Go to Settings, then Security, and enable “Install from Unknown Sources” on your Android device.
- Open the APK file: Locate the downloaded file in your notification bar or file manager and tap to begin installation.
- Complete installation: Follow the on-screen prompts; the app installs in under 30 seconds.
- Log in or register: Open the app, enter your credentials or complete a new registration to start betting.
iOS
The 1win iOS app supports iPhone models running iOS 12.0 or later and is available for download through the App Store. Follow the steps below starting from this page to get the app installed quickly.
- Access the download link: Tap the Start using button on this page, which redirects you to the App Store listing for the 1win app.
- Tap Get: On the App Store page, tap “Get” and authenticate with Face ID, Touch ID, or your Apple ID password.
- Wait for installation: The app downloads and installs automatically, typically within 30 seconds on a standard connection.
- Open the app: Tap the 1win icon on your home screen to launch.
- Log in or register: Sign in with your existing account details or complete registration directly within the app.
Mobile Website Version
The 1win mobile website loads on any smartphone browser without requiring an app download, giving you instant access to the full platform through a responsive interface optimised for touchscreens. All features available on desktop, including live betting, casino games, deposits, and withdrawals, are accessible directly from your mobile browser.
- No download required: Access the full 1win platform by opening your browser and navigating to the official site;
- Full feature parity: Live betting, casino, payments, and bonus activation are all available on the mobile site;
- Fast load times: The mobile site is optimised for 4G and standard Wi-Fi connections common across Indian cities and towns;
- Cross-device session continuity: Your account, open bets, and balance sync automatically between mobile and desktop;
- Home screen shortcut: Add the 1win mobile site to your Android or iOS home screen for one-tap access without opening a browser.
PC Client for Windows and macOS
1win does not currently offer a dedicated desktop application for Windows or macOS. All betting and casino features are fully accessible through the official website on any modern browser, including Chrome, Firefox, Safari, and Edge, with no plugin or software installation required.
Types of Sport Betting
1win covers over 40 sports with pre-match and live markets, giving Indian players deep coverage of cricket, football, kabaddi, tennis, basketball, and more, backed by competitive odds updated continuously throughout every event.
Cricket Betting
Cricket is the most comprehensively covered sport on 1win for Indian players. Markets span IPL, T20 World Cup, Test matches, ODI series, and domestic competitions including the Ranji Trophy and Vijay Hazare Trophy. You can bet on match winner, top batsman, total runs per over, and dozens of ball-by-ball live markets during every fixture.
Football Betting
Football betting on 1win includes the Premier League, UEFA Champions League, La Liga, Bundesliga, and the Indian Super League. Markets cover match result, both teams to score, Asian handicap, correct score, and goalscorer markets. Live odds for ISL and top European fixtures are updated in real time during play.
Kabaddi Betting
Kabaddi is a standout offering on 1win, with full coverage of the Pro Kabaddi League and international tournaments. You can place bets on match winner, total points, team raids per half, and player-specific performance markets. The sport’s fast-paced format makes it especially popular for live betting among Indian players.
Tennis Betting
1win covers all four Grand Slam tournaments, the ATP and WTA Tours, and Davis Cup. Markets include set winner, game handicap, total games, and first set betting. Indian players can follow Sumit Nagal and other ATP-ranked Indian players across dedicated match pages with live score updates.
Basketball Betting
Basketball markets on 1win include the NBA, EuroLeague, and FIBA competitions. Betting options cover point spread, total points, quarter winners, and player prop markets. The NBA regular season and playoffs receive the deepest coverage, with live markets available for every game throughout the season.
Volleyball Betting
Volleyball on 1win covers FIVB World League, European Championship, and national league competitions across Russia, Brazil, and Italy. Markets include set handicap, total sets, and match winner. The sport’s short match format suits in-play betting, and live odds are refreshed after every set during major tournaments.
Make the First Bet in Easy Steps
Placing your first bet on 1win takes under five minutes once your account is active. Follow these steps to go from registration to a confirmed wager.
- Register or log in: Click the Start Here button on this page to open your account or create a new one.
- Make a deposit: Navigate to the Cashier section, choose UPI, PhonePe, or Paytm, and deposit a minimum of 300 INR.
- Open the sports section: Select the sport you want to bet on, for example Cricket under the IPL category.
- Choose your market: Click on the odds for your preferred outcome, such as match winner or top batsman, to add it to your betslip.
- Enter your stake and confirm: Type the amount you want to wager in the betslip, review the potential payout, and click Place Bet to confirm.
eSports Betting
1win offers a dedicated cybersports section covering major esports tournaments with pre-match and live markets, making it one of the more comprehensive esports betting destinations available to Indian players. You can bet on map winner, total kills, first blood, and tournament outright markets across a wide range of titles.
CS2 Betting
CS2 (Counter-Strike 2) is among the most actively bet esports titles on 1win. Markets cover match winner, map handicap, total rounds, pistol round winner, and tournament outrights for events such as IEM Katowice, ESL Pro League, and BLAST Premier. Live betting is available throughout all map phases with continuously updated odds.
Dota 2 Betting
Dota 2 coverage on 1win includes The International, the Dota Pro Circuit (DPC) regional leagues, and major LAN events. You can bet on match winner, first Roshan, total kills, map duration, and tournament winner markets. Live odds are available during every game phase, making it a strong option for informed bettors.
League of Legends Betting
League of Legends betting on 1win spans the LoL World Championship, LCK, LEC, and LCS seasons. Markets include match winner, first tower, first dragon, total kills, and map handicap. The Worlds tournament in particular draws significant betting volume, and live markets are refreshed after every significant in-game event.
VALORANT Betting
VALORANT is a growing esports category on 1win, covering VCT Masters, Champions Tour regional events, and international LAN competitions. Available markets include match winner, map winner, total rounds, and first blood. The title’s growing Indian player base has increased engagement with VALORANT betting markets on the platform.
StarCraft 2 Betting
StarCraft 2 maintains a loyal betting audience on 1win, with coverage of GSL, ESL and DreamHack events. Markets include match winner, map handicap, race advantage, and tournament outright. Pre-match odds are available for all scheduled professional matches, and selected tier-one events also carry live betting markets.
Virtual Sports Betting
Virtual sports on 1win are computer-simulated events generated by certified random number algorithms, running 24/7 without dependency on real-world schedules. You get rapid results and continuous betting action across Virtual Cricket, Virtual Football, Virtual Horse Racing, and Virtual Basketball.
Popular Betting Options
1win supports multiple betting formats across sports and esports, letting you choose how and when to engage with any given market.
Multi Live Betting
Multi Live lets you build an accumulator entirely from live, in-play markets. You can combine active events from different sports, such as an ongoing IPL match and a Premier League game, into a single betslip. Odds update continuously, and combined potential payouts scale with each added selection.
Line (Prematch) Betting
Prematch betting on 1win opens well in advance of events, with hundreds of markets available for each fixture. Cricket fans can access ball-by-ball market previews for IPL matches days before the first delivery. Locking in prematch odds is particularly useful when you want to back a market before live momentum shifts the price.
Live (In-Play) Betting
In-play betting on 1win covers thousands of events daily across cricket, football, kabaddi, tennis, and esports. Odds adjust after every significant event, such as a wicket, goal, or set change, giving you the ability to read the match before committing. Live statistics and score trackers are displayed alongside the odds to support informed decisions.
Types of Bets
1win supports three core bet structures, each suited to a different risk tolerance and strategy.
- Single: One selection on one event; payout is stake multiplied by the chosen odds, making it the lowest-risk bet type;
- Express (Accumulator): Two or more selections combined into one bet; all selections must win, but odds are multiplied together to produce significantly higher potential payouts;
- System: A set of accumulators generated from a larger selection pool; a portion of your selections can lose and the bet can still return a partial payout.
Live Betting
1win Live covers thousands of events every day across cricket, football, kabaddi, tennis, basketball, and cybersports, with odds refreshed after every ball, goal, point, or round. The dedicated Live section displays active event streams alongside real-time statistics, over-by-over scorecards for cricket, and possession data for football. Cash-out is available on selected live markets, allowing you to secure a partial return before the final result is confirmed.
1win Online Casino
The 1win casino section hosts over 8,000 titles from more than 100 certified providers, including Pragmatic Play, Evolution Gaming, Habanero, and BGaming. The library is organised into clearly defined categories, making it straightforward to find exactly what you want to play.
Slots
Slots form the largest category on 1win, with over 5,000 titles covering classic three-reel games, video slots with multi-level bonus rounds, and progressive jackpot machines. Providers include Pragmatic Play, BGaming, and Habanero. Popular titles available on 1win:
- Sweet Bonanza (Pragmatic Play);
- Gates of Olympus (Pragmatic Play);
- Aviator (Spribe);
- Big Bass Bonanza (Pragmatic Play);
- Book of Dead (Play’n GO);
- Starburst (NetEnt).
Crash Games
Crash games are fast-format titles where a multiplier climbs from 1.00x until it crashes, and you must cash out before that happens. 1win hosts the most popular crash titles from Spribe and similar studios. Popular crash games available on 1win:
- Aviator (Spribe);
- JetX (SmartSoft Gaming);
- Spaceman (Pragmatic Play);
- Balloon (Turbogames);
- Plinko (BGaming);
- Mines (BGaming).
Table Games
Table games on 1win include digital versions of blackjack, baccarat, roulette, and poker, with multiple rule variants per game type. Indian players can find Teen Patti and Andar Bahar within the Indian Games subcategory. Popular table games available on 1win:
- European Roulette (Pragmatic Play);
- Blackjack Classic (BGaming);
- Baccarat (Ezugi);
- Teen Patti (Spribe);
- Andar Bahar (Ezugi);
- Casino Hold’em (Pragmatic Play).
Instant Games
Instant games deliver results in seconds, with no reels, no rounds, and no waiting. These one-click formats are popular among mobile-first players in India. Popular instant games available on 1win:
- Dice (BGaming);
- HiLo (Spribe);
- Wheel of Fortune (BGaming);
- Keno (BGaming);
- Scratch Cards (Hacksaw Gaming);
- Coin Flip (BGaming).
Poker
Video poker and poker room options on 1win span multiple formats, from single-hand Jacks or Better to multi-hand variants and tournament-style tables. Popular poker games available on 1win:
- Jacks or Better (BGaming);
- Deuces Wild (BGaming);
- Caribbean Poker (Pragmatic Play);
- Casino Hold’em (Pragmatic Play);
- Three Card Poker (Evolution Gaming);
- Texas Hold’em Bonus (Ezugi).
Indian Games
1win features a dedicated Indian Games section catering specifically to players familiar with traditional card and dice formats. Popular Indian games available on 1win:
- Andar Bahar (Ezugi);
- Teen Patti (Spribe);
- Lucky 7 (Ezugi);
- Dragon Tiger (Evolution Gaming);
- Teen Patti 20-20 (Ezugi);
- Bollywood Casino (Ezugi).
Popular Casino Games
Aviator
RTP
97%
Provider
Spribe
Sweet Bonanza
RTP
96.48%
Provider
Pragmatic Play
Gates of Olympus
RTP
96.50%
Provider
Pragmatic Play
Andar Bahar
RTP
97.85%
Provider
Ezugi
Teen Patti
RTP
96.63%
Provider
Spribe
Book of Dead
RTP
96.21%
Provider
Play’n GO
Dragon Tiger
RTP
96.72%
Provider
Evolution Gaming
JetX
RTP
97%
Provider
SmartSoft Gaming
Live Casino
The 1win Live Casino streams real dealers and physical tables directly to your screen via HD video, delivering an in-person casino atmosphere without leaving your home. Unlike standard digital casino games that use a random number generator alone, every live dealer result is determined by physical cards, wheels, and dice handled by a trained croupier.
- Live Blackjack (multiple table variants including Infinite Blackjack);
- Live Roulette (European, American, and Lightning Roulette by Evolution);
- Live Baccarat (Speed Baccarat and traditional tables);
- Live Andar Bahar (dedicated Indian game table by Ezugi);
- Live Teen Patti (One20 Day and Classic variants by Ezugi).
Brand Ambassadors and Partners of 1win
1win has partnered with several high-profile personalities and organisations to strengthen its presence in India and across international markets.
- Hardik Pandya: Indian all-rounder and IPL captain who served as a 1win brand ambassador, boosting the brand’s cricket-focused positioning in India;
- Neymar Jr.: Global football icon and former 1win ambassador who appeared in international campaigns, reinforcing the brand’s sports credibility;
- Francis Ngannou: UFC Heavyweight Champion who partnered with 1win for global combat sports promotions;
- KS Envoy (Team Spirit): 1win has historically sponsored esports organisations and events, reinforcing its cybersports credentials among Indian gaming audiences.
Responsible Gaming
1win is committed to providing a safe environment for all players. The platform offers a set of tools designed to help you stay in control of your gaming activity.
- Deposit limits: Set daily, weekly, or monthly deposit caps directly from your account settings to manage your spending;
- Self-exclusion: Request a temporary or permanent account suspension at any time by contacting support at [email protected];
- Reality checks: Enable session time notifications that alert you at intervals you define, helping you track time spent on the platform;
- Wagering history access: Review your full betting and casino history at any time from the account dashboard;
- Age verification: 1win enforces a strict 18+ policy, and KYC checks are completed before any withdrawal is processed;
- Access to support organisations: Players exhibiting signs of problem gambling are directed to resources including Gamblers Anonymous India and BeGambleAware.
1win Affiliate Programme
The 1win Partners programme operates on a revenue share model, paying affiliates up to 60% of net revenue generated by referred players. Partners receive access to a dedicated dashboard with real-time traffic, conversion, and revenue reporting. Marketing materials are available in multiple languages including Hindi and English, and payouts are processed monthly via bank transfer, cryptocurrency, or e-wallet.
Is 1win Safe and Legal in India?
1win holds a valid Curaçao eGaming licence (No. 8048/JAZ2018-040) and operates under a published privacy policy and responsible gaming framework, making it a regulated platform accessible to adult players across India. The platform uses 128-bit SSL encryption on all data transmissions, two-factor authentication for account logins, and certified RNG software for all digital casino games, ensuring player funds and personal data are protected at every stage.
Rules and Conditions
All 1win players are required to read and accept the platform’s Terms and Conditions before registration. The key usage conditions for Indian players are outlined below.
- Age requirement: You must be at least 18 years old to create an account and place bets or play casino games;
- One account per player: Each player is permitted a single 1win account; duplicate accounts will be suspended and any funds held may be forfeited;
- Bonus terms compliance: All bonuses carry a 35x wagering requirement that must be completed within 72 hours of activation before any related winnings can be withdrawn;
- KYC obligation: Identity verification is mandatory before your first withdrawal and may be requested at any point by the compliance team;
- Prohibited jurisdictions: Players from countries explicitly listed in the Terms and Conditions are not eligible to register or play, and any accounts found in violation will be closed.
Contacts and Customer Support
1win provides round-the-clock support for Indian players, covering account issues, payment queries, bonus clarifications, and technical problems across all contact channels. Response times average under two minutes on live chat.
- Live Chat: Available 24/7 directly from the website or mobile app; accessible from any page via the chat icon;
- Email: Send detailed queries to [email protected] for responses typically within 24 hours;
- Telegram: Reach the official 1win support channel at @1win_support_bot for quick updates on account and payment status.
FAQ
Is 1win legal for players in India?
1win operates under Curaçao eGaming Licence No. 8048/JAZ2018-040. Online betting on offshore-licensed platforms is not explicitly prohibited under central Indian law, and the platform is fully accessible to Indian adult players.
What is the minimum deposit on 1win using UPI?
The minimum deposit via UPI, PhonePe, and Paytm is 300 INR. Crypto deposits require the equivalent of approximately 1 USD in your chosen currency.
How long does a 1win withdrawal take via PhonePe?
PhonePe withdrawals typically process within a few hours after your KYC verification is complete. The minimum withdrawal amount is 950 INR.
Can I claim the welcome bonus on a crypto deposit?
Yes. A first-time crypto deposit (BTC, ETH, LTC, or USDT) activates the 600% welcome bonus plus 500 Free Spins, which is the highest entry offer available on 1win. Standard payment method deposits attract the 500% up to 1,80,000 INR package.
What documents are needed to verify my 1win account?
You need a government-issued photo ID such as an Aadhaar card, PAN card, or passport, plus a recent proof of address document (utility bill or bank statement issued within 90 days). The verification team processes submissions within 24 hours.